CONTACT US

Do you have questions or feedback about a Leather Baby Co product? We’d love to hear from you.

Please use the contact us form or email us at contactus@leatherbabyco.com and we’ll be in touch as soon as possible.

Remember, we are located in Australia. If you are on the top side of the world it may take us some time to reply. Rest assured, we always try our best to respond in under 24 hours.

WRITE

PO Box 179 Potts Point NSW 1335 AUSTRALIA

CALL

(02) 85988502

EMAIL

contactus@leatherbabyco.com melanie@leatherbabyco.com

FAQ

We use paypal because it keeps your details securely encrypted and offers you buyer protection. If you don’t have an account, you can check out as a guest with your credit card without needing to log in. Easy!

We design our leather baby carriers as one size fits most. Unfortunately that means some people may not fit. The belt and shoulder straps on our Luxury Leather Carriers are adjustable and are based on a female size range of 6-16 Australian Sizes (that’s 34-44 European or 0 to 12 US), they will fit most men XS to M. If you are worried that a carrier may not fit you please contact us and we will do our best to assist you with specific measurements. We may be able to organise a custom order request.

We sure can. Our Leather Carriers come packaged in a giftbox with the receipt enclosed in an envelope (unfortunately we cannot hide the value from the customs declaration paperwork if you are sending direct). If you have any special requests, please contact us and we will do our best to accommodate.

Due to the high cost of testing and lead times in creating our non-toxic leather, our Luxury Leather Carriers come in two standard colours – Black and Tan. We may be able to accommodate special orders, please contact us.

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If you would like to stock Leather Baby Co products please email melanie@leatherbabyco.com to discuss.

Please email us at contactus@leatherbabyco.com and we’ll get back to you quickly. Remember, we are located in Australia so it may not be possible for us to phone you during business hours but we’ll do our best.

Sometimes things don’t go to plan and that’s ok. Don’t panic and contact us at contactus@leatherbabyco.com and we’ll have it sorted ASAP.

It is important to follow the care instructions on your carrier. For our Luxury Leather Carriers you can wipe away any spills with a damp (not wet!) cloth or baby wipe. Sponge away any dirt in the lining. For heavy duty spills it is recommended that you have your carrier professionally cleaned by a Leather Dry Cleaner. Never wash your carrier in a washing machine or allow the carrier to become wet.

It is important to follow the care instructions on your carrier. For our Luxury Leather Carriers you can wipe away any spills with a damp (not wet!) cloth or baby wipe. Sponge away any dirt in the lining. For heavy duty spills it is recommended that you have your carrier professionally cleaned by a Leather Dry Cleaner. Never wash your carrier in a washing machine or allow the carrier to become wet.